Black Box Intelligence

Jessica Orton

Matt Loveridge

Training guides on Survey Studio for you & your teams

Core User Training 

What is Survey Studio?

Introducing Survey Studio Devices to your guests / customers

What is ​Survey Studio & how to introduce it to my customers 

Getting Started 

Devices with Filtered Menu (POS Connected)

Devices with Menu Select (Not POS Connected)

Devices with Digital Bill (POS Connected - Digital Receipt)

Devices with QR Pay

QR Codes

Articles to cover all the ways in which you might be collecting survey responses

Collecting Surveys

Understanding NPS in Survey Studio

Understanding Food & Drink Scores in Survey Studio

Reporting Routines for GMs (Survey Studio)

Celebrating Success (Compliments) in Survey Studio

Understanding Scores & building routines 

Understanding Scores & Building Routines 

Highlights Report/ Dashboard

Locations Reporting/ Tables

Highlights with Smart Actions

Overview Reports

Experience Drivers

Food & Drink

Service

Research

Articles to help navigate the Survey Studio dashboard

Understanding your Dashboard

Go to Black Box Intelligence

Find answers and get help from Intercom Support and Community Experts

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