When should I present the device?
The 1-Minute Smart Survey slots into service at the end of a customer's visit. It's a great way to fill the short time between a guest asking for their check/bill and making a payment.
Every Order, Every Day, Every Time
Give every guest the chance to participate. Collecting as many reviews as possible is the key to identifying trends and consistencies. Remember - most of your guests love what you do!
The way you present the Survey to guests has a big impact on participation. Your introduction should be short and sweet, but be purposeful about the language you use.
A good introduction highlights that your guest can leave a quick review, you value their opinion, and it really helps your restaurant improve.
Here are a few example phrases you can try:
Try a few, to find out what works best for you to get the most reviews!