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Quick Guide for Admins: Managing Questions on the Dashboard

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Written by Matt Loveridge
Updated over a week ago

This video will show you how to manage the questions you ask your guests, including setting criteria like venue location, time, and date.

  • Access Question Management: Where to find your Questions and know what is live and not.

  • Set, Change, and Remove Questions: Options for Steps of Service and Research questions.

  • Setting Conditions: Specify criteria for venues, items, and timing & answer volumes.

  • Question Types and Formats: Choosing between fixed or rotating and the answer formats.

  • Custom Questions: How to get in touch and what is needed for bespoke questions.

This guide complements the instructional video for effective question management.

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