In this video, you’ll learn how to use the ‘Highlights’ page to monitor weekly performance.
Access the Highlights Page: Where to navigate to.
Weekly Report: When does it populate and what are the notifications.
Report Contents: Understanding what metrics are highlighted and measured
Flagged Issues and Compliments: Highlights issues and showcases compliments,
This video guide is to help you maximise the effective use of the ‘Highlights’ page.