In the unfortunate event that your Black Box Intelligence devices go missing please immediately report the loss to your company head office who will advise you on the next steps. Your company head office will need to approve any replacements.
Please also report any missing devices to our support team and we will aim to locate them via our connected platform. If an attempt is made to connect a device to the internet we aim to locate the device and will notify you immediately.
The devices are locked down and cannot be used for anything but Survey Studio so is of no use outside of your venue.
Email us at [email protected] or [email protected]