AreTheyHappy

How to improve your business using Tagging

How can we view insights data for a custom date range?

Insights Custom Date Range

Is there a Ranking table of my location based on NPS?

Location Rankings based on NPS

How do I choose custom date ranges for my reports?

How do I download reports?

GuestXM provides an NPS score. How is my NPS score calculated?

How does GuestXM calculate my NPS Scores?

What are tags? How I do use them? And, why is tagging so important?

How to Tag Inbox Items

And How important is each choice driver to a customer's decision of which restaurant to choose?

What are Restaurant Choice Drivers?

What is it? What is a good score, and what do you do with it?

Net Promotor Score

Louise De Brauwer

Tom Wilhelm

Paulo Roxas

Insights

Company Insights

Online Reputation Insights

How do I send a Standard Report to another user?

Reputation Insights

What will I see in the Standard PDF report for multiple location?

Standard Report - Multiple locations

What is the difference between average and cumulative scores?

Average vs Cumulative Scores

Is there a report that measures team performance?

Location Engagement Report

What will I see in the Standard PDF report for a single location?

Standard Report - Single location

What will I see in the Standard PDF report?

What is the Standard PDF report?

What report shows all review details for a location?

Feedback History Report (CSV)

How to view Group Insights

Reports

What will I see on the Google MyBusiness Social Insights Page?

Google MyBusiness Social Insights

What information will I see on my Instagram Social Insights?

Instagram Social Insights

What data I get on the Social Insights?

Social Insights

Go to GuestXM

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

{assigneeName} needs more information from you