All Collections
Troubleshooting Guide
How do you do a "Hard Refresh"?
Why has my score changed?
Help! I can't respond to an iFood review.
Help! I see a blank Instagram Private Message.
[Troubleshooting] Help! I can't accept the New Instagram Permissions.
Help! I need to reconnect the same accounts everyday or every other day?
[PT] Como faço para conectar minha conta do MS Outlook à minha caixa de entrada GuestXM?
Help! How do I change the user name that appears in my TripAdvisor Management response?
Help! I can't respond to a Facebook Private Message.
Help! I see a slight discrepancy in my scores.
How long does it take for a TripAdvisor response to publish? How do I know if my response has been rejected?
Help! I can't log in via my Chrome Browser for Windows.
What if old messages suddenly come back into my inbox?
Help! I can't respond to a GMB Review.
I can't see images on my Instagram Message.
Help! I can't see my Instagram Page in the Dropdown.
Help! My Facebook Page is not appearing in the dropdown.
Help! I can't respond to a Facebook review (aka "recommendation").
Help! I can't respond to a TripAdvisor review.
[Troubleshooting] How to fix iOS app when tapping buttons don't work
How to Disable Two-Factor Authentication on your Instagram Account
Why can't I see my Instagram account in the dropdown list when I try connecting it to GuestXM?
Why are some icons or pages not displaying correctly for me?
[Troubleshooting] What is the Issue Analyzer?
Why I'm not receiving emails from GuestXM?
Troubleshooting - Why can't I respond to Facebook recommendations from my GuestXM app?
Troubleshooting: Why doesn't my password work in the iOS or Android app?
Troubleshooting - Publisher Posts post twice on Facebook!
Why do I have an Inbox item from "Anonymous User"?
I cannot connect my Yelp business: "Page Unavailable"
Error Message when replying to Facebook recommendations?
Messages are not coming in. What do I do?